Head on over and read the letter from Peter Moore. I for one am glad to see this, being a long time Xbox owner and recent Xbox360 Elite purchaser. So far I've had to send my Elite back once for overheating, and I got a replacement one back within 8 days, but my own experience was apparently an unusually good one. I think it helps to be within one day's transit time to the repair depot too. Kudos to Microsoft for stepping up and being responsible!
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